Privacy Policy
Name and contact details of the controller pursuant to Article 4 (7) GDPR
independent entertainment GmbH
Omptedastr. 26
30165 Hannover
Phone: +49-511-4372480
Phone: +49-511-4372489
Email: impressum@ientertainment.de
Security and protection of your personal data
We consider it our primary task to maintain the confidentiality of the personal data you provide and to protect it from unauthorised access. We therefore apply the utmost care and state-of-the-art security standards to ensure maximum protection of your personal data.
As a private-sector company, we are subject to the provisions of the European General Data Protection Regulation (GDPR) and the regulations of the German Federal Data Protection Act (BDSG). We have taken technical and organisational measures to ensure that the data protection regulations are observed both by us and by our external service providers.
Definitions
The legislator requires that personal data be processed lawfully, in good faith and in a manner comprehensible to the data subject ("lawfulness, processing in good faith, transparency"). To ensure this, we inform you about the individual legal definitions that are also used in this privacy policy:
- Personal data
"Personal data" means any information relating to an identified or identifiable natural person (hereinafter "data subject"); an identifiable natural person is one who can be identified, directly or indirectly, in particular by reference to an identifier such as a name, an identification number, location data, an online identifier or to one or more factors specific to the physical, physiological, genetic, mental, economic, cultural or social identity of that natural person.
- Processing
"Processing" means any operation or set of operations which is performed on personal data or on sets of personal data, whether or not by automated means, such as collection, recording, organisation, structuring, storage, adaptation or alteration, retrieval, consultation, use, disclosure by transmission, dissemination or otherwise making available, alignment or combination, restriction, erasure or destruction.
- Restriction of processing
"Restriction of processing" means the marking of stored personal data with the aim of limiting their processing in the future.
- Profiling
"Profiling" means any form of automated processing of personal data consisting of the use of personal data to evaluate certain personal aspects relating to a natural person, in particular to analyse or predict aspects concerning that natural person’s performance at work, economic situation, health, personal preferences, interests, reliability, behaviour, location or movements.
- Pseudonymisation
"Pseudonymisation" means the processing of personal data in such a manner that the personal data can no longer be attributed to a specific data subject without the use of additional information, provided that such additional information is kept separately and is subject to technical and organisational measures to ensure that the personal data are not attributed to an identified or identifiable natural person.
- Filing system
"Filing system" means any structured set of personal data which are accessible according to specific criteria, whether centralised, decentralised or dispersed on a functional or geographical basis.
- Controller
"Controller" means the natural or legal person, public authority, agency or other body which, alone or jointly with others, determines the purposes and means of the processing of personal data; where the purposes and means of such processing are determined by Union or Member State law, the controller or the specific criteria for its nomination may be provided for by Union or Member State law.
- Processor
"Processor" means a natural or legal person, public authority, agency or other body which processes personal data on behalf of the controller.
- Recipient
"Recipient" means a natural or legal person, public authority, agency or other body to which the personal data are disclosed, whether a third party or not. However, public authorities which may receive personal data in the framework of a particular inquiry in accordance with Union or Member State law shall not be regarded as recipients; the processing of those data by those public authorities shall be in compliance with the applicable data protection rules according to the purposes of the processing.
- Third party
"Third party" means a natural or legal person, public authority, agency or body other than the data subject, controller, processor and persons who, under the direct authority of the controller or processor, are authorised to process personal data.
- Consent
"Consent" of the data subject means any freely given, specific, informed and unambiguous indication of the data subject’s wishes by which they, by a statement or by a clear affirmative action, signify agreement to the processing of personal data relating to them.
Lawfulness of processing
The processing of personal data is only lawful if a legal basis exists for the processing. Pursuant to Article 6 (1)
points (a) – (f) GDPR, the legal basis for processing may in particular be:
- The data subject has given consent to the processing of their personal data for one or more specific purposes;
- processing is necessary for the performance of a contract to which the data subject is party or in order to take steps at the request of the data subject prior to entering into a contract;
- processing is necessary for compliance with a legal obligation to which the controller is subject;
- processing is necessary in order to protect the vital interests of the data subject or of another natural person;
- processing is necessary for the performance of a task carried out in the public interest or in the exercise of official authority vested in the controller;
- processing is necessary for the purposes of the legitimate interests pursued by the controller or by a third party, except where such interests are overridden by the interests or fundamental rights and freedoms of the data subject which require protection of personal data, in particular where the data subject is a child.
Information on the collection of personal data
(1) In the following, we provide information on the collection of personal data when using our website. Personal data are, for example, name, address, email addresses, user behaviour.
(2) If you contact us by email, the data you provide (your email address, and if applicable your name and telephone number) will be stored by us in order to answer your questions. We delete the data arising in this context once storage is no longer necessary, or restrict the processing if there are statutory retention obligations.
Collection of personal data when visiting our website
If you use the website for information purposes only, i.e. if you do not register or otherwise transmit information to us, we only collect the personal data that your browser transmits to our server. If you wish to view our website, we collect the following data which is technically necessary for us to display our website to you and to ensure stability and security (the legal basis is Article 6 (1) sentence 1 point (f) GDPR):
- IP address
- date and time of the request
- time zone difference to Greenwich Mean Time (GMT)
- content of the request (specific page)
- access status / HTTP status code
- amount of data transferred in each case
- website from which the request originates
- browser
- operating system and its interface
- language and version of the browser software.
Use of cookies
(1) In addition to the data mentioned above, cookies are stored on your computer when you use our website. Cookies are small text files that are stored on your hard drive assigned to the browser you use and through which certain information flows to the entity that sets the cookie. Cookies cannot run programs or transmit viruses to your computer. They serve to make the internet offering overall more user-friendly and effective.
(2) This website uses the following types of cookies, the scope and functionality of which are explained below:
- Transient cookies (see a.)
- Persistent cookies (see b.).
- Transient cookies are automatically deleted when you close your browser. These include in particular the session cookies. They store a so-called session ID, with which various requests from your browser can be assigned to the common session. This allows your computer to be recognised when you return to our website. The session cookies are deleted when you log out or close your browser.
- Persistent cookies are automatically deleted after a specified period, which may differ depending on the cookie. You can delete the cookies at any time in the security settings of your browser.
- You can configure your browser settings according to your wishes and, for example, refuse the acceptance of third-party cookies or all cookies. So-called "third-party cookies" are cookies that have been set by a third party, and therefore not by the actual website you are currently on. We point out that by deactivating cookies you may not be able to use all functions of this website.
- We use cookies to be able to identify you for subsequent visits if you have an account with us. Otherwise you would have to log in again for each visit.
- The Flash cookies used are not recorded by your browser, but by your Flash plug-in. We also use HTML5 storage objects that are stored on your device. These objects store the required data independently of the browser you use and have no automatic expiry date. If you do not want Flash cookies to be processed, you must install an appropriate add-on, e.g. "Better Privacy" for Mozilla Firefox (https://addons.mozilla.org/de/firefox/addon/betterprivacy/) or the Adobe Flash Killer Cookie for Google Chrome. You can prevent the use of HTML5 storage objects by using private mode in your browser. We also recommend that you regularly delete your cookies and browser history manually.
Further functions and offers on our website
(1) In addition to the purely informational use of our website, we offer various services that you can use if interested. To do so, you generally have to provide further personal data, which we use to provide the respective service and to which the previously mentioned principles of data processing apply.
(2) In some cases, we use external service providers to process your data. These have been carefully selected and commissioned by us, are bound by our instructions and are checked regularly.
(3) Furthermore, we may pass on your personal data to third parties if participation in promotions, prize draws, the conclusion of contracts or similar services are offered by us together with partners. You will receive more detailed information on this when providing your personal data or below in the description of the offer.
(4) Insofar as our service providers or partners are based in a country outside the European Economic Area (EEA), we will inform you about the consequences of this circumstance in the description of the offer.
Use of our web shop
(1) If you wish to order from our web shop, it is necessary for the conclusion of the contract that you provide your personal data, which we require to process your order. Mandatory information necessary for processing the contracts is marked separately, other information is voluntary. We process the data you provide to process your order. For this purpose, we may pass on your payment data to our bank. The legal basis for this is Article 6 (1) sentence 1 point (b) GDPR. You may voluntarily create a customer account, through which we can store your data for further purchases at a later date. When creating an account under "My account", the data you provide is stored revocably. You can delete all further data, including your user account, in the customer area at any time.
(2) Due to commercial and tax law requirements, we are obliged to store your address, payment and order data for a period of ten years. However, after two years we restrict the processing, i.e. your data is only used to comply with the legal obligations.
(3) To prevent unauthorised access by third parties to your personal data, in particular financial data, the ordering process is encrypted using TLS technology.
Data protection provisions for the use of external payment service providers
(1) We offer several payment methods for the use of the web shop and use different payment service providers for this purpose. Depending on which payment method you choose, different data is transmitted to the respective payment service provider. The legal basis for the transmission is Article 6 (1) sentence 1 point (a) GDPR. Below we list our payment service providers.
- PayPal
If you choose the PayPal payment method, your personal data will be transmitted to PayPal. A prerequisite for using PayPal is the opening of a PayPal account. When using or opening a PayPal account, name, address, telephone number and email address, among other things, must be transmitted to PayPal. The legal basis for the transmission of the data is Article 6 (1) point (a) GDPR (consent) and Article 6 (1) point (b) GDPR (processing for the performance of a contract).
The operator of the PayPal payment service is:
PayPal (Europe) S.à r.l. et Cie, S.C.A.
22-24 Boulevard Royal
L-2449 Luxembourg
Email: impressum@paypal.com
With the PayPal payment option, you consent to the transmission of personal data such as name, address, telephone number and email address to PayPal. Which further data is collected by PayPal is set out in PayPal’s respective privacy policy. This can be found at: https://www.paypal.com/de/webapps/mpp/ua/privacy-full
- Klarna
If you choose the Klarna payment method, your personal data will be transmitted to the operator of Klarna. The legal basis for the transmission of the data is Article 6 (1) point (a) GDPR (consent) and Article 6 (1) point (b) GDPR (processing for the performance of a contract).
The operator of the Klarna payment service is:
Klarna Bank AB (publ)
Sveavägen 46
111 34 Stockholm
Sweden
Phone: 0046 8-120 120 00
Fax: 0046 8-120 120 99
Contact: info@klarna.de
Klarna collects the following data:
- Name, date of birth, title, billing and delivery address, email address, mobile phone number
- Information about ordered products
- Information about income, credit obligations and payment remarks
- Location-based information
- IP address
Detailed information on the data protection provisions of Klarna Bank AB (publ) can be found at https://www.klarna.com/de/datenschutz/
The provision of further, separately marked data is voluntary and is used to be able to address you personally. After your confirmation, we store your email address for the purpose of sending the newsletter. The legal basis is Article 6 (1) sentence 1 point (a) GDPR.
Children
Our offering is generally aimed at adults. Persons under 18 years of age should not transmit any personal data to us without the consent of their parents or legal guardians.
Rights of the data subject
(1) Withdrawal of consent
Insofar as the processing of personal data is based on consent given, you have the right to withdraw consent at any time. The withdrawal of consent does not affect the lawfulness of the processing carried out on the basis of the consent until the withdrawal.
To exercise the right of withdrawal, you can contact us at any time.
(2) Right to confirmation
You have the right to request confirmation from the controller as to whether we process personal data concerning you. You can request the confirmation at any time using the contact details mentioned above.
(3) Right of access
If personal data is processed, you can request information about this personal data and about the following information at any time:
- the purposes of processing;
- the categories of personal data being processed;
- the recipients or categories of recipients to whom the personal data have been or will be disclosed, in particular recipients in third countries or international organisations;
- where possible, the envisaged period for which the personal data will be stored, or, if not possible, the criteria used to determine that period;
- the existence of a right to rectification or erasure of the personal data concerning you, or to restriction of processing by the controller, or a right to object to such processing;
- the existence of the right to lodge a complaint with a supervisory authority;
- where the personal data are not collected from the data subject, any available information as to their source;
- the existence of automated decision-making, including profiling, pursuant to Article 22 (1) and (4) GDPR and – at least in those cases – meaningful information about the logic involved, as well as the significance and the envisaged consequences of such processing for the data subject.
Where personal data are transferred to a third country or to an international organisation, you have the right to be informed of the appropriate safeguards pursuant to Article 46 GDPR relating to the transfer. We provide a copy of the personal data undergoing processing. For any further copies requested by you, we may charge a reasonable fee based on administrative costs. If you make the request electronically, the information shall be provided in a commonly used electronic format, unless otherwise requested. The right to obtain a copy referred to in paragraph 3 shall not adversely affect the rights and freedoms of others.
(4) Right to rectification
You have the right to obtain from us, without undue delay, the rectification of inaccurate personal data concerning you. Taking into account the purposes of the processing, you have the right to have incomplete personal data completed – including by means of providing a supplementary statement.
(5) Right to erasure ("right to be forgotten")
You have the right to obtain from the controller the erasure of personal data concerning you without undue delay, and we are obliged to erase personal data without undue delay where one of the following grounds applies:
- The personal data are no longer necessary for the purposes for which they were collected or otherwise processed.
- The data subject withdraws consent on which the processing is based according to Article 6 (1) point (a) or Article 9 (2) point (a) GDPR, and there is no other legal ground for the processing.
- The data subject objects to the processing pursuant to Article 21 (1) GDPR and there are no overriding legitimate grounds for the processing, or the data subject objects to the processing pursuant to Article 21 (2) GDPR.
- The personal data have been unlawfully processed.
- The erasure of the personal data is necessary for compliance with a legal obligation under Union or Member State law to which the controller is subject.
- The personal data have been collected in relation to the offer of information society services referred to in Article 8 (1) GDPR.
Where the controller has made the personal data public and is obliged pursuant to paragraph 1 to erase the personal data, the controller, taking account of available technology and the cost of implementation, shall take reasonable steps, including technical measures, to inform controllers which are processing the personal data that the data subject has requested the erasure by such controllers of any links to, or copy or replication of, those personal data.
The right to erasure ("right to be forgotten") does not apply insofar as processing is necessary:
- for exercising the right of freedom of expression and information;
- for compliance with a legal obligation which requires processing by Union or Member State law to which the controller is subject, or for the performance of a task carried out in the public interest or in the exercise of official authority vested in the controller;
- for reasons of public interest in the area of public health in accordance with Article 9 (2) points (h) and (i) as well as Article 9 (3) GDPR;
- for archiving purposes in the public interest, scientific or historical research purposes or statistical purposes in accordance with Article 89 (1) GDPR, insofar as the right referred to in paragraph 1 is likely to render impossible or seriously impair the achievement of the objectives of that processing; or
- for the establishment, exercise or defence of legal claims.
(6) Right to restriction of processing
You have the right to request from us the restriction of processing of your personal data where one of the following applies:
- the accuracy of the personal data is contested by the data subject, for a period enabling the controller to verify the accuracy of the personal data;
- the processing is unlawful and the data subject opposes the erasure of the personal data and requests the restriction of their use instead;
- the controller no longer needs the personal data for the purposes of the processing, but they are required by the data subject for the establishment, exercise or defence of legal claims; or
- the data subject has objected to processing pursuant to Article 21 (1) GDPR pending the verification whether the legitimate grounds of the controller override those of the data subject.
Where processing has been restricted under the above conditions, such personal data shall, with the exception of storage, only be processed with the data subject’s consent or for the establishment, exercise or defence of legal claims or for the protection of the rights of another natural or legal person or for reasons of important public interest of the Union or of a Member State.
To exercise the right to restriction of processing, the data subject can contact us at any time using the contact details provided above.
(7) Right to data portability
You have the right to receive the personal data concerning you, which you have provided to us, in a structured, commonly used and machine-readable format, and you have the right to transmit that data to another controller without hindrance from the controller to which the personal data have been provided, where:
- the processing is based on consent pursuant to Article 6 (1) point (a) or Article 9 (2) point (a) or on a contract pursuant to Article 6 (1) point (b) GDPR; and
- the processing is carried out by automated means.
In exercising the right to data portability pursuant to paragraph 1, you have the right to have the personal data transmitted directly from one controller to another, where technically feasible. The exercise of the right to data portability is without prejudice to the right to erasure ("right to be forgotten"). That right shall not apply to processing necessary for the performance of a task carried out in the public interest or in the exercise of official authority vested in the controller.
(8) Right to object
You have the right to object, on grounds relating to your particular situation, at any time to the processing of personal data concerning you which is based on Article 6 (1) points (e) or (f) GDPR; this also applies to profiling based on those provisions. The controller shall no longer process the personal data unless the controller demonstrates compelling legitimate grounds for the processing which override the interests, rights and freedoms of the data subject, or for the establishment, exercise or defence of legal claims.
Where personal data are processed for direct marketing purposes, you have the right to object at any time to the processing of personal data concerning you for such marketing; this also applies to profiling to the extent that it is related to such direct marketing. If you object to processing for direct marketing purposes, the personal data shall no longer be processed for such purposes.
In the context of the use of information society services, and notwithstanding Directive 2002/58/EC, you may exercise your right to object by automated means using technical specifications.
You have the right, on grounds relating to your particular situation, to object to the processing of personal data concerning you which is carried out for scientific or historical research purposes or statistical purposes pursuant to Article 89 (1), unless the processing is necessary for the performance of a task carried out for reasons of public interest.
You can exercise the right to object at any time by contacting the respective controller.
(9) Automated individual decision-making, including profiling
You have the right not to be subject to a decision based solely on automated processing – including profiling – which produces legal effects concerning you or similarly significantly affects you. This does not apply if the decision:
- is necessary for entering into, or the performance of, a contract between the data subject and the controller;
- is authorised by Union or Member State law to which the controller is subject and which also lays down suitable measures to safeguard the data subject’s rights and freedoms and legitimate interests; or
- is based on the data subject’s explicit consent.
The controller shall implement suitable measures to safeguard the data subject’s rights and freedoms and legitimate interests, at least the right to obtain human intervention on the part of the controller, to express their point of view and to contest the decision.
The data subject can exercise this right at any time by contacting the respective controller.
(10) Right to lodge a complaint with a supervisory authority
Without prejudice to any other administrative or judicial remedy, you also have the right to lodge a complaint with a supervisory authority, in particular in the Member State of your habitual residence, place of work or place of the alleged infringement, if you consider that the processing of personal data concerning you infringes this Regulation.
(11) Right to an effective judicial remedy
Without prejudice to any available administrative or non-judicial remedy, including the right to lodge a complaint with a supervisory authority pursuant to Article 77 GDPR, you have the right to an effective judicial remedy where you consider that your rights under this Regulation have been infringed as a result of the processing of your personal data in non-compliance with this Regulation.
Use of Matomo (formerly Piwik)
(1) This website uses the web analytics service Matomo in order to analyse and regularly improve the use of our website. The statistics obtained enable us to improve our offering and make it more interesting for you as a user. The legal basis for the use of Matomo is Article 6 (1) sentence 1 point (f) GDPR.
(2) For this evaluation, cookies are stored on your computer. The information collected in this way is stored by the controller exclusively on its server in [Germany]. You can stop the evaluation by deleting existing cookies and preventing the storage of cookies. If you prevent the storage of cookies, we point out that you may not be able to use this website to its full extent. Preventing the storage of cookies is possible by adjusting the settings in your browser. Preventing the use of Matomo is possible by removing the following tick and thus activating the opt-out plug-in:
(3) This website uses Matomo with the "AnonymizeIP" extension. As a result, IP addresses are further processed in shortened form, so that direct attribution to a person can be excluded. The IP address transmitted by your browser via Matomo is not merged with other data collected by us.
(4) The Matomo program is an open-source project. Information from the third-party provider on data protection can be found at https://matomo.org/privacy-policy/.
Use of social media plug-ins
(1) We currently use the following social media plug-ins: [Facebook, Google+, Twitter, Xing, LinkedIn]. We use the so-called two-click solution. This means that when you visit our site, no personal data is generally passed on to the providers of the plug-ins at first. You can recognise the provider of the plug-in by the marking on the box via its initial letter or logo. We give you the opportunity to communicate directly with the provider of the plug-in via the button. Only if you click on the marked field and thereby activate it does the plug-in provider receive the information that you have accessed the corresponding website of our online offering. In addition, the data collected when visiting our website is transmitted. In the case of Facebook and Xing, according to the respective providers in Germany, the IP address is anonymised immediately after collection. By activating the plug-in, personal data about you is therefore transmitted to the respective plug-in provider and stored there (with US providers in the USA). Since the plug-in provider collects data in particular via cookies, we recommend that you delete all cookies via the security settings of your browser before clicking on the greyed-out box.
(2) We have no influence on the data collected and the data processing operations, nor are we aware of the full extent of the data collection, the purposes of the processing or the storage periods. We also have no information on the deletion of the collected data by the plug-in provider.
(3) The plug-in provider stores the data collected about you as usage profiles and uses these for the purposes of advertising, market research and/or demand-oriented design of its website. Such an evaluation takes place in particular (also for users who are not logged in) to display demand-oriented advertising and to inform other users of the social network about your activities on our website. You have the right to object to the creation of these user profiles, whereby you must contact the respective plug-in provider to exercise this right. Via the plug-ins, we offer you the opportunity to interact with the social networks and other users so that we can improve our offering and make it more interesting for you as a user. The legal basis for the use of the plug-ins is Article 6 (1) sentence 1 point (f) GDPR.
(4) The data is passed on regardless of whether you have an account with the plug-in provider and are logged in there. If you are logged in with the plug-in provider, your data collected by us is directly assigned to your existing account with the plug-in provider. If you activate the button and, for example, link the page, the plug-in provider also stores this information in your user account and shares it publicly with your contacts. We recommend that you log out regularly after using a social network, but in particular before activating the button, as this allows you to avoid an assignment to your profile with the plug-in provider.
(5) Further information on the purpose and scope of the data collection and its processing by the plug-in provider can be found in the privacy policies of these providers communicated below. There you will also receive further information on your related rights and setting options for protecting your privacy.
(6) Addresses of the respective plug-in providers and URLs with their data protection notices:
- Facebook Inc., 1601 S California Ave, Palo Alto, California 94304, USA; http://www.facebook.com/policy.php; further information on data collection: http://www.facebook.com/help/186325668085084, http://www.facebook.com/about/privacy/your-info-on-other#applications and http://www.facebook.com/about/privacy/your-info#everyoneinfo. Facebook has submitted to the EU-US Privacy Shield, https://www.privacyshield.gov/EU-US-Framework.
- Google Inc., 1600 Amphitheatre Parkway, Mountain View, California 94043, USA; https://www.google.com/policies/privacy/partners/?hl=de. Google has submitted to the EU-US Privacy Shield, https://www.privacyshield.gov/EU-US-Framework.
- Twitter, Inc., 1355 Market St, Suite 900, San Francisco, California 94103, USA; https://twitter.com/privacy. Twitter has submitted to the EU-US Privacy Shield, https://www.privacyshield.gov/EU-US-Framework.
- Xing AG, Gänsemarkt 43, 20354 Hamburg, DE; http://www.xing.com/privacy.
- LinkedIn Corporation, 2029 Stierlin Court, Mountain View, California 94043, USA; http://www.linkedin.com/legal/privacy-policy. LinkedIn has submitted to the EU-US Privacy Shield, https://www.privacyshield.gov/EU-US-Framework.
Integration of Google Maps
(1) On this website we use the Google Maps service. This enables us to display interactive maps directly on the website and allows you to conveniently use the map function.
(2) By visiting the website, Google receives the information that you have accessed the corresponding sub-page of our website. In addition, the data collected when visiting our website is transmitted. This occurs regardless of whether Google provides a user account through which you are logged in or whether no user account exists. If you are logged in with Google, your data is directly assigned to your account. If you do not want your data to be assigned to your Google profile, you must log out before activating the button. Google stores your data as usage profiles and uses them for the purposes of advertising, market research and/or demand-oriented design of its website. Such an evaluation takes place in particular (even for users who are not logged in) to provide demand-oriented advertising and to inform other users of the social network about your activities on our website. You have the right to object to the creation of these user profiles, whereby you must contact Google to exercise this right.
(3) Further information on the purpose and scope of the data collection and its processing by the plug-in provider can be found in the provider’s privacy policies. There you will also receive further information on your related rights and setting options for protecting your privacy: http://www.google.de/intl/de/policies/privacy. Google also processes your personal data in the USA and has submitted to the EU-US Privacy Shield, https://www.privacyshield.gov/EU-US-Framework.
Existence of automated decision-making
We do not use automatic decision-making or profiling.
Processors
We use external service providers (processors), e.g. for the shipment of goods, newsletters or payment processing. A separate data processing agreement has been concluded with the service provider in order to ensure the protection of your personal data.
We work together with the following service providers:
Netzdienste UG
Zur Hindenburgschleuse 14
30559 Hannover
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